Privacy Policy

Effective Date: 01-01-2025

Azoconnect ("we," "us," "our") values your privacy and is committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your information when you use our services and website.

1. Information We Collect

We may collect the following types of information:

Personal Information:

Name: Used for account creation, personalization, and communication purposes.
Email Address: Utilized for account verification, communication, and sending updates or notifications.
Phone Number: Employed for account security (e.g., two-factor authentication), support, and urgent notifications.
Physical Address: Necessary for shipping, billing, and service-related communications.

Payment Information:

Credit/debit card details and billing information for processing transactions.

Shipping Information:

Sender and recipient details, including addresses and contact information.
Package contents and declared value.

Usage Data:

IP address, browser type, and operating system.
Access times and pages viewed.
Cookies and similar tracking technologies.

2. How We Use Your Information

We use your information to:

Provide and improve our services, including processing orders and deliveries.
Communicate with you about your shipments, orders, or inquiries.
Ensure compliance with legal and regulatory requirements.
Analyze usage trends to improve user experience.
Send promotional offers or updates (if you have opted in).

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

Service Providers: Third parties that assist us in providing our services (e.g., couriers, payment processors, and IT providers).
Regulatory Authorities: To comply with legal obligations, such as customs or law enforcement requirements.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

Access your personal information.
Request corrections to inaccurate or incomplete data.
Request deletion of your data, subject to legal or contractual obligations.
Opt-out of receiving promotional communications.

To exercise these rights, please contact us at contact@azoconnect.com.

7. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

9. Children’s Privacy

Azoconnect’s services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. International Users

If you are accessing our services from outside [insert country], your information may be transferred to and processed in [insert country], where data protection laws may differ.

11. Changes to This Privacy Policy

We may update this privacy policy periodically. Any changes will be posted on our website with the updated effective date. Your continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this privacy policy, please contact us:

Azoconnect Customer Service

Email: contact@azoconnect.com

Thank you for trusting Azoconnect with your personal information.

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